Banquet Server

A banquet server serves food and beverage to patrons and provides table maintenance and room setup and tear down. Food orders may or may not have to be taken depending on the menu selections for the event. Banquet servers may work in restaurants, hotels, banquet halls or private service companies. You may adopt your own serving style, but many establishments have their own requirements such as uniform, greeting, attitude etc. This position requires excellent customer service and ability to work under pressure.

Responsibilities

  • Greet patrons and familiarize them with the food and beverage menu
  • May be required to present with food and beverage options, take orders, make recommendations, and answer questions regarding the food and beverage
  • Act as the point of contact between the patron and bar and kitchen staff
  • Make recommendations on wine selection with meals
  • Serve food and beverages
  • May require preparation of specialty food and beverage items at the table of the patrons
  • May have to present bill and payment transaction of the patron
  • Typically reports to a supervisor

Knowledge, Skills and Abilities

  • Completion of secondary school may be required
  • Serving It Right certification is required
  • FOODSAFE certification is required
  • Formal banquet servers may require completion of apprenticeship program
  • Customer service skills
  • Wine expertise may be required
  • Ability to follow instruction and abide by guidelines

Possible Future Career Paths

  • Bartender
  • Sommelier
  • Food and Beverage Manager